Privacy Policy - Fastide

Last Updated: March 2026

The website www.fastide.com is run by Fastide LLC ("we," "us," or "our"). When you visit our store or make a purchase, we gather, use, disclose, and safeguard your personal information as described in this Privacy Policy.

Section 1: Data We Gather

We gather data that you give us directly as well as data that is automatically gathered when you visit our website.

Details you supply:

Complete name, shipping and billing address
Phone number and email address
Payment details (securely processed; full card information is not stored on our servers)
Order history and correspondence logs
Login information for your account, if you create one

Data gathered automatically:

IP address and browser type
Time spent and pages viewed on our website
Operating system and device type
Search terms and referring URLs
Tracking technologies and cookies, as described below

Section 2: How Your Data Is Used

We utilize the data we gather to:

Handle and complete your orders
Provide tracking details, shipping updates, and order confirmations
Address your inquiries, requests, and customer service needs
Handle returns, refunds, warranty requests, or related support issues
Help prevent fraud and support website security
Enhance our services, goods, and website experience
Send promotional emails only where permitted, and you may opt out at any time
Respect our legal obligations

Section 3: Consent

How we get your permission: You give us permission to collect and use your personal information when you provide it to us in order to complete a transaction, place an order, schedule delivery, request support, or handle a return.

How to withdraw consent: You can contact us at Contact@fastide.com or +1 (575) 237-2030 at any time to withdraw your consent where applicable. Please be aware that we may not be able to offer certain services if consent is withdrawn.

Section 4: Information Sharing

Your personal information is not sold or rented to outside parties. We may disclose your information only in the following situations:

Service providers: Payment processors, shipping companies, freight carriers, email service providers, and similar operational partners, only as needed to complete your order or support our services
Legal requirements: If required by applicable law, legal process, court order, or governmental request
Business transfers: Your information may be transferred as part of a merger, acquisition, sale, or business reorganization
Fraud prevention: To protect our rights, customers, website, and business operations

Section 5: Security of Payments

Transactions are handled through secure, PCI-compliant payment providers. Full payment card numbers are not stored on our servers. Payment data is protected using standard security measures during transmission and processing.

Accepted payment methods may vary and are displayed at checkout.

Section 6: Retention of Data

We keep personal data only for as long as needed to:

Maintain your order history and account records
Meet legal, tax, accounting, or compliance obligations
Resolve disputes and enforce our agreements

You can contact us at Contact@fastide.com to request deletion of your personal data, subject to any legal or operational retention requirements.

Section 7: Tracking Technologies & Cookies

To improve your online experience, we use cookies and similar tracking technologies. These may include:

Essential cookies: Needed for the website to operate, such as shopping cart and session functions
Analytics cookies: Help us understand how users interact with our website
Marketing cookies: May be used to support advertising and remarketing
Preference cookies: Remember your preferences and settings

You can manage cookies through your browser settings, though disabling certain cookies may affect website functionality.

Section 8: Third-Party Services

Our website may use third-party services, each of which has its own privacy practices. These services may include:

Analytics providers for website traffic analysis
Advertising and remarketing providers
Payment processors for secure checkout
E-commerce and website platform services
Review, security, or fraud-prevention services

We recommend reviewing the privacy policies of any third-party services you interact with through our website.

Section 9: Your Rights

You may have the following rights regarding your personal information, depending on applicable law:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of incomplete or inaccurate information
Deletion: Request deletion of your personal information, subject to legal exceptions
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request your data in a portable format where applicable

Section 10: Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.

Section 11: Security

To help safeguard your personal data, we use reasonable industry-standard security measures, which may include:

SSL encryption on relevant pages
Secure payment processing practices
Website monitoring and security controls
Access controls and other operational safeguards

While no method of transmission or storage is completely secure, we take appropriate steps to protect your information using standard security practices.

Section 12: External Links

Links to external websites may appear on our website. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

Section 13: Changes to This Policy

This Privacy Policy may be updated from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the website after any update means you accept the revised policy.